BOSS Strategy

BOSS is a web based service software system provided on a software as a service basis. This means that businesses can use BOSS with very little up front cost and benefit from continuous development once onboard. BOSS originated to meet the stringent demands of a Gas Safe software system and carries those compliance features into the wider facilities management industry.

Clients

Share reports, SLA performance and operational details by giving your clients logins to relevant BOSS screens. With one accurate and coherent data source, contractors and clients share in a SINGLE TRUTH.

Customers

BOSS' integrated approach gives call centre customer support assistants instant access to customer information maximising customer service and minimising the need for customer recovery.

Competitive edge

Keeping ahead of the competition requires businesses to consistently deliver on SLA contracted performance at the minimum cost. BOSS minimises travel by efficient appointment scheduling, tracks parts consumed and keeps administration simple whilst logging and reporting on SLA performance. BOSS enables contractors and clients to work together to make continuous service delivery improvements and maintain quality.